Support
- Journey Support Team
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Activity overview
Latest activity by Support-
Support created an article,
Troubleshooting the MCM Process
There are a handful of errors that can come up along the way with the MCM application process. Here you can find common errors and what you can do on your end to troubleshoot.Accepting the Invitati...
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Support created an article,
How to Apply to Google MCM
The MCM application process is straightforward and takes place right inside your dashboard. Here’s how it works:Step 1: Accept Your InvitationWhen your site is ready, you’ll see a prompt to apply f...
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Support created an article,
What is Google MCM
When your site is ready to grow its ad revenue potential, one of the key steps is joining the Google Multiple Customer Management (MCM) program. This article walks you through what MCM is, why it m...
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Support created an article,
Event-Driven Ads
Event-Driven Ads are an innovative ad format that displays overlay ads in response to specific user interactions on your site. These ads are designed to maximize engagement by appearing at optimal ...
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Support created an article,
Journey Publisher Policies
Journey by Mediavine’s top priority is to monetize sites of all sizes while maintaining successful relationships with our advertising partners. In order to provide a positive advertising experienc...
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Support commented,
Official comment You can send an email in to Mediavine support at affiliate@mediavine.com.If you have additional questions or need further assistance, please reach out directly to our affiliate platform: Contact Im...
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Support created a post,
January RPM drops are Normal
Whether this is your first January with Journey, or your first January serving ads on your site, it's important to know that ... the first week of January (and often the first half of the month) is...
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Support created an article,
When is My Data Available?
Your Journey dashboard will have data available at 10am ET daily, but what data is available will depend on what analytics you’ve chosen to run, either Grow analytics or connected GA4. Grow Traffi...
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Support created an article,
How to Set Up a Google Analytics View in the Eastern time zone
If you are not on the American East Coast, your analytics may not be either. For accurate dashboard reporting - everything from CPM, RPM and Page Level Reports - your analytics time zone should mat...
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Support commented,
Hey Bhavic, it looks like ads ARE running on your site. But there are several things happening here. 1. You're on your site more than most, so you're not going to be served premium ads which then c...