Support
- Journey Support Team
Support Engineering Manager
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Recent activity by Support-
Hi Ryan! I took a look in GPSI, and I'm not seeing this warning on our end. I'm seeing you pass this audit on your homepage and posts -- you can see the report I ran here:https://pagespeed.web.dev/...
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Official comment Now that the sticky sidebar feature has been disabled, the script was able to add a sidebar ad to your site. And clicking the add script button a second time shouldn't cause any issues :)Also, it c...
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Hi Matt - thanks for reaching out! We have a guide here on how to manually install your ads.txt file in your root directory. Your host should also be able to help with this if you send them over th...
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Hi Sharon - I see you've launched ads and I no longer see the script on your site, so it looks like you were able to find it!
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Hi Will! It actually looks like the issue is the following AdSense code:<script async src="https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js?client=ca-pub-3598672083010558" crossorigin...
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Hi Sharon! I'm still seeing AdSense code in your source code. Here's what it looks like:<script type="text/javascript" async="async" src="https://pagead2.googlesyndication.com/pagead/js/adsbygoogle...
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Often when the plugin has issues, it's due to a firewall or security setting that's preventing the connection. You could check with your host to see if they have any firewalls or security settings ...
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Thanks, Chantal! It's normal for ads to load when logged in, but shouldn't cause any issues on the site.
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Hi Chantal! It's fine to see your own ads - you just wouldn't want to click on them. Thanks!
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Hi Beth! I'm still seeing the AdSense script from Site Kit on your site unless I manually bust the cache, so this is just a caching issue. If you clear all caching plugins, have your host clear you...