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Articles

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  • How to Resolve Script Optimization Conflicts

    To ensure that ads load consistently, it is important to exclude the Journey script from any optimizations you are running on your site. Optimizing the Journey by Mediavine script in any way can re...

  • How To Install Your Ad Script on WordPress

    Once you’ve been notified that your site has been accepted to Journey, you’ll receive an email notifying you that you’ve been selected. At that point you can click on the link in the email, or navi...

  • Payment FAQs

    Journey by Mediavine issues all payments via our payment partner Tipalti. Tipalti’s platform offers our publishers a range of flexibility with payment methods and currencies.  What is Tipalti? Tipa...

  • Ads.txt For Shopify

    With Shopify, there is an option to setup a redirect, which is preferable since you will not need to keep manually updating this file after you’ve set it up the first time. Log Into Shopify. From y...

  • What is CPM

    CPM is a metric that you can use to understand how advertisers are spending on your traffic. You can think of CPM as a pricing tool.CPM stands for cost per mille (cost per 1000). It is the unit us...

  • If you're not seeing ads on your site

    If you’ve followed all of the steps in the launch process and you still aren’t seeing ads on your site, don’t panic just yet! Most of the reasons that ads aren’t displaying on your site can be reso...

  • Your Ads.Txt File

    What is Ads.txt? Similar to the infamous Robots.txt file, ads.txt is a “plain text” file that is hosted on your root domain, at the top level of your website. It contains a list of authorized selle...

  • How To Install The Journey Script on Non-WordPress Sites

    If you are using a CMS that is not WordPress (examples include Blogger, SquareSpace, Shopify, etc), then you’ll need to insert the Journey script onto your website manually. First, you’ll navigate ...

  • Revenue Share

    The revenue share for Journey by Mediavine is 70%.  That means that you receive 70% of gross proceeds paid by advertisers and networks as reported by our ad server.  There are no additional fees fo...

  • Ads and Site Speed: Frequently Asked Questions

    If you’re working on site speed and wonder if your Journey ads are having an impact, you’ve come to the right place! Some important notes before we dive in: We recommend testing site speed with Go...