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Articles

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  • Why Most Page Builders Won’t Work with Journey ads by Mediavine

    Page builders can be a great tool for creating layouts and templates without needing to know a lot about HTML and CSS. But page builders have a few consistent downfalls when it comes to building a ...

  • What are Impressions?

    An impression is counted each time an ad is displayed on your site. Impressions are not to be confused with ad slots which is all the spaces that an ad CAN appear on your site. Impressions are an i...

  • Why does Journey pay NET65?

    Among the most common questions we receive, along with how will I get paid and when am I getting paid, is why we pay publishers on a NET 65 basis.  Waiting 65 days from the end of each month (e.g. ...

  • How to Resolve Script Optimization Conflicts

    To ensure that ads load consistently, it is important to exclude the Journey script from any optimizations you are running on your site. Optimizing the Journey by Mediavine script in any way can re...

  • How To Install Your Ad Script on WordPress

    Once you’ve been notified that your site has been accepted to Journey, you’ll receive an email notifying you that you’ve been selected. At that point you can click on the link in the email, or navi...

  • Payment FAQs

    Journey by Mediavine issues all payments via our payment partner Tipalti. Tipalti’s platform offers our publishers a range of flexibility with payment methods and currencies.  What is Tipalti? Tipa...

  • Ads.txt For Shopify

    With Shopify, there is an option to setup a redirect, which is preferable since you will not need to keep manually updating this file after you’ve set it up the first time. Log Into Shopify. From y...

  • What is CPM

    CPM is a metric that you can use to understand how advertisers are spending on your traffic. You can think of CPM as a pricing tool.CPM stands for cost per mille (cost per 1000). It is the unit us...

  • If you're not seeing ads on your site

    If you’ve followed all of the steps in the launch process and you still aren’t seeing ads on your site, don’t panic just yet! Most of the reasons that ads aren’t displaying on your site can be reso...

  • Your Ads.Txt File

    What is Ads.txt? Similar to the infamous Robots.txt file, ads.txt is a “plain text” file that is hosted on your root domain, at the top level of your website. It contains a list of authorized selle...