Support
- Journey Support Team
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Recent activity by Support-
Hey Kevin Conway — Thanks for reaching out! Our Engineers are currently looking into this. As soon as we have an update, we'll reach back out.
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Hey Matthew H — I took a quick look at the site, and I can confirm that Event-driven ads are enabled. It's more likely that what you're seeing is tied to low demand for these types of ads on your s...
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James Dunworth Thanks for reaching out! This doesn't look to be something that's implemented through the Journey script. I checked the link you sent along, but I'm not seeing ‘Discover more’ load i...
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Darko Todorovski Earnings and Session data are delayed by 24 hours, as Google does not provide accurate session data until this time, meaning it's normal to not see ‘yesterday’ data until another d...
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Muhammad Yasir Aslam I touched base with our team, and they've confirmed that they've connected with you via Email regarding identity verification. If you have not seen our team's email, please che...
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David Becker — looking over your site, I'm seeing Journey's sidebar ad load in. Additionally, it looks like you're serving AdSense ads alongside Journey. Adsense will need to be removed in order to...
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Official comment Hi folks — please see this response for current updates about graduating from Journey to Mediavine.
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Alfonso Puzzo Thanks for reaching out! There isn't an automated process for graduating from Journey to Medavine yet, but our team does audit sites for promotions. Currently, if you are eligible for...
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Muhammad Yasir Aslam The onboarding step you're currently on is seperate than the ID verification you did previously. Please check your email (including your spam folder) for an email from our paym...
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Lori Moss It looks like we're not seeing the URL to your site. Please send this our way when you have the time.