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Moving from Journey to Mediavine Official

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2 comments

  • Official comment
    Support
    • Journey Support Team

    Hi folks — please see this response for current updates about graduating from Journey to Mediavine. 

  • Support
    • Journey Support Team

    Alfonso Puzzo Thanks for reaching out! There isn't an automated process for graduating from Journey to Medavine yet, but our team does audit sites for promotions. 

    Currently, if you are eligible for Mediavine, we invite you to apply to Mediavine. 

    Note that just because you meet Mediavine's eligibility requirements does not mean that you will be accepted into Mediavine. The quality standard for a Mediavine site is different from that for Journey sites. 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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