Support

You can update your payment method at any time to suit your needs. It's important to note that with some of the options, Tipalti (our payment partner) charges a transfer fee. The publisher is respo...

Journey ads by Mediavine has a lower minimum traffic requirement, but there are still quite a few standards to meet. You can learn more about what kinds of things we are evaluating for in this art...

Optimizing your content will help you to earn more.  Our recommendations are based on years of data and research into what performs the best, not just from an advertiser perspective, but also from ...

How long am I locked in for? Initially - 90 days.  After that, the contract will extend every 30 days, automatically.  If you wish to terminate, written notice (i.e. email) must be given 30 days in...

Finding your W9 in your Journey Dashboard is quick and easy. Follow the instructions below to get yours. Head to the Analytics Tab in your Grow Publisher Portal and select the View Payments button....

Tell the Journey script wrapper where NOT to place an in-content ad unit. The Journey script wrapper looks at your site content to find the best placements for your ads for each user. It always mak...

Journey by Mediavine pays on a NET 65 basis, which means 65 days from the end of the month that money was earned.  Payments will be processed on the first business day of the month. For example, al...

Many non-US based publishers use services like Wise (formerly Transferwise) to receive their Journey by Mediavine payments. Wise accounts essentially function like US bank accounts and allow intern...

If you are interested in serving Journey ads by Mediavine, you’ll first need to install Grow on your site. Grow is a tool that will not only help you to grow your website and continue to build your...

Your site should have a privacy policy on a dedicated page, that is also linked in the footer on your website. Advertisers require privacy policies and often check them, but they should also be eas...