Support
- Journey Support Team
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Recent activity by Support-
This is a great question! Google likes Jump to Recipe buttons — it’s all about balance. You want it easy to find for readers who need it, without pulling everyone else away from scrolling.Yours is ...
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Hey Joanne T - A lot of the time when we see this happen, it's because there's an ad blocker that's conflicting with how the new dashboard is loading! If you're able to open it in an incognito brow...
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Hey boatsgeek - send an email to help@journeymv.com and I can reset your dashboard so you can reapply.
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Hey all – Thanks for sharing your experiences (good or bad — I really appreciate it when publishers come together to support each other). I know how confusing and frustrating these sudden revenue d...
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Hey Claire S. - For any account-specific payment inquiries, please reach out to us directly at payments@journeymv.com.To help us assist you more efficiently, kindly include the following details in...
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Hey kelly - I just took a look and I found some AdSense code on your homepage. Once that code is removed, you should be okay to move forward. These instructions should help you out.
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Hi Andrea Alessandrini - I'd recommend checking out this thread about seeing Grow house ads.
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Srirup Mazumdar - I just looked, and I'm seeing ads on your site serve as expected - including the Universal Player ad. The Universal Player will only populate if there is an ad to serve - demand c...
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Hey Jessica Small - I can jump in here!It's a common misconception that you are paid per session - but that's not actually true! Sessions, either from Google or Grow Analytics, are not how earnings...
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Hey Rita Parsons - Do you mind sending an email to payments@journeymv.com? Be sure to include the URL for your site in your email!