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4 comments

Date Votes
  • Support
    • Journey Support Team

    You are welcome to keep Grow enabled on your site so we can continue to monitor for eligibility in the background if you'd like. There is no further action you'd need to take at this time to reapply if you're interested. 
     

    0
  • Sierra Sieracki

    Hello! I am experiencing trouble reapplying to Journey. I do believe my application was rejected by mistake. I was given no reasoning, and I know I am not violating any of the general reasons given. Please advise as soon as possible. 

    0
  • boatsgeek

    hello. my one of website rejected application. but right now it gets around 9k sessions per month. how can i reapply again? should i activate grow plugin and do nothing? tell me the steps of reapplying my website? i tried to find information on internet, but could not. tell me the process. 

    0
  • Support
    • Journey Support Team

    Hey boatsgeek - send an email to help@journeymv.com and I can reset your dashboard so you can reapply. 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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