Support
- Journey Support Team
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Recent activity by Support-
Hey RED ben - Please reach out to payments@journeymv.com.
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If you are looking to terminate your account with Journey, please email your 30-day notice help@journeymv.com. Be sure to include the URL to your site in your email.
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Hey Jonas - If you remove the Grow script/Plugin from those sites then you should be able to delete them from your Dashboard by going to Grow Settings > Advanced > Delete Site.
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It's important to note that not all sessions will monetize at the same rate. Advertisers will pay differently based on location, device, where the session originated from, etc. Just as an example: ...
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osarfo michael Darteh - You are welcome to rescind your notice at any time in the 30-day period. If you wish to re-join Journey after you leave you would need to re-apply.
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Hi osarfo michael Darteh If you are looking to terminate your account with Journey, please email your 30-day notice help@journeymv.com. Be sure to include the URL to your site in your email.
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Hey Debbye Jean - Sponsored/Brand work is totally fine! Same with affiliate ads. The only caveat to it is that you can't make any additions to your ads.txt or run other programmatic ads. You can re...
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Mohsin Ahsan Could you email payments@journeymv.com so we can see what’s going on? In your email, please send over the following:- domain/URL- email associated with the account- amount expected to ...
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If you are looking to terminate your account with Journey, please email your 30-day notice help@journeymv.com. Be sure to include the URL to your site in your email.
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MOHAMED SAKHRI - You wouldn't be able to finish the onboarding process or setup your Journey ads until the other ad script is removed.