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6 comments

  • Support
    • Journey Support Team

    Hey Jonas - I can do that for you! What sites are you looking to remove? 

    0
  • Jonas

    Hey Mary! Perfect, I would like to get rid of all 4 current websites (Cuts & Cos, Tatpunk, Paul Paint & Quoted).

    Thanks for your help!

    0
  • Jonas

    Hello there,

    there are still 3 domains in my accounts I want to get deleted (Paul Paint, Quoted & RBT Prep). Can you have a look please?

    0
  • Support
    • Journey Support Team

    Hey Jonas - If you remove the Grow script/Plugin from those sites then you should be able to delete them from your Dashboard by going to Grow Settings > Advanced > Delete Site.

    0
  • Jonas

    Hey there!

    There is no “Delete Site” option visible for non of the websites. Could you have a look or go ahead and delete those sites manually?

    Thanks in advice!
    Jonas

    0
  • Support
    • Journey Support Team

    Hey Jonas - could you reach out to help@journeymv.com and let them know? They'll be able to assist - thanks!  

    0

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