Support

If you’d like, you’re welcome to keep Grow enabled on your site. This allows us to continue monitoring for eligibility in the background. No further action is needed on your part to be reconsidered. 

RPM is incredibly specific to the site and its audience, so I always recommend avoiding comparisons because it's really apples to oranges! Each site’s RPM is impacted by a ton of different factors ...

Hey Ehtesham Shahid - Should the 1st ever fall on a holiday or weekend, the payment will be submitted on the following business day. Because the 1st fell on a Saturday this month, payments were sub...

Hey Adriana Harlan - I'm gonna jump in here and it may be a bit long-winded, but bear with me. 😅It’s not unusual to see RPMs fluctuate toward the end of the month, but I wanted to share a bit more ...

Hey Maria Paravantes - It is totally normal if not expected, for earnings to fluctuate day to day. This is because all sessions/readers do not earn the same. You can read more about that here. You’...

Hey Furqan - Right now, the payment overview page only shows the next three upcoming payments. However, we are working on a re-design to show additional payments there in the future. Rest assured, ...

Hey CV, Impressions are the number of all the ads a reader is served on the page, not the number of available ad placements. This number also includes refreshes. The goal is to keep readers on the ...

Hi Sarra, It looks like that screenshot didn't come through. Could you try uploading it again or linking to it? 

Hey Rohan. Great question! You don't need to have an active AdSense account to apply/join Journey. 

Hey Hamza Kalim Ullah - We're currently working on a streamlined process to help publishers transition from Journey to Mediavine as smoothly as possible, but graduation isn't automatic at this curr...