Support
- Journey Support Team
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Recent activity by Support-
If you’d like, you’re welcome to keep Grow enabled on your site. This allows us to continue monitoring for eligibility in the background. No further action is needed on your part to be reconsidered.
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RPM is incredibly specific to the site and its audience, so I always recommend avoiding comparisons because it's really apples to oranges! Each site’s RPM is impacted by a ton of different factors ...
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Hey Ehtesham Shahid - Should the 1st ever fall on a holiday or weekend, the payment will be submitted on the following business day. Because the 1st fell on a Saturday this month, payments were sub...
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Hey Adriana Harlan - I'm gonna jump in here and it may be a bit long-winded, but bear with me. 😅It’s not unusual to see RPMs fluctuate toward the end of the month, but I wanted to share a bit more ...
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Hey Maria Paravantes - It is totally normal if not expected, for earnings to fluctuate day to day. This is because all sessions/readers do not earn the same. You can read more about that here. You’...
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Hey Furqan - Right now, the payment overview page only shows the next three upcoming payments. However, we are working on a re-design to show additional payments there in the future. Rest assured, ...
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Hey CV, Impressions are the number of all the ads a reader is served on the page, not the number of available ad placements. This number also includes refreshes. The goal is to keep readers on the ...
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Hi Sarra, It looks like that screenshot didn't come through. Could you try uploading it again or linking to it?
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Hey Rohan. Great question! You don't need to have an active AdSense account to apply/join Journey.
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Hey Hamza Kalim Ullah - We're currently working on a streamlined process to help publishers transition from Journey to Mediavine as smoothly as possible, but graduation isn't automatic at this curr...