Support

Hi muhammad aqib , Journey does not place in-content ads on the homepage.

Hi Jim Kollias , The sticky sidebar ad offering for Journey sites has a set screen width that it will appear on. It will only appear on screen widths that are 1100px wide and over, and this setting...

Hi Angie Gross ,Thanks for your patience!When it comes to our script correctly placing ads in page builder articles, a lot of what it comes down to is two factors:1. Is there a unique target for th...

Hi David Becker Which site is this for? I'm not seeing this email you're using connected to a Journey site. 

Hi Olalusi Enoch , It looks like our script is being added to your site twice. This can cause issues loading ads in and can result in lower revenue. 

Hi Robert Bargas , I had our script recrawl your site. I'm now seeing your ads again so you should be good to go!

Hi Laura Dennis While you can use the Grow Publisher Portal to manage your ads, your ads are placed on your site from our Journey offering. We now offer access to our new Dashboard to manage your J...

Hi Karen Gibson , if you check out the Earnings Adjustments section of your Payments on either the Grow Publisher Portal or the new Mediavine Dashboard, you'll see that there was a reporting issue ...

Hi Dawn Yucuis , if you check out the Earnings Adjustments section of your Payments on either the Grow Publisher Portal or the new Mediavine Dashboard, you'll see that there was a reporting issue t...

Hi Heath Criswell , I took a look at your site and I'm just seeing a blank white page with a subscribe widget in the lower right corner. You may want to make sure your site is up and running.