Support

Hey Kathy Marshall! When I look at your Grow analytics for March 1st, I'm seeing numbers that match what's in your GA4 dashboard:GA4 analytics aren't finalized until 10 AM, and it's always possible...

Great question, Dan Ericsson – there currently isn't a way to integrate the Journey CMP with other CMP providers. If you need to collect consents that aren't covered under the Journey CMP, you'll h...

Hey Dan Ericsson!Since the Journey CMP isn't compatible with consent mode, you may want to use a secondary CMP to collect the GA4 consents you’re looking for. Complianz can be used as long as the T...

You're all set Wael Yasmina!

Hey Vinita Sharma, Journey doesn't support AMP, which is why you aren't seeing ads on your mobile pages. In order for in-content ads to work on mobile, you'll want to walk back AMP. Thanks!

Hey Kudzaishe Mufuka, your site's been re-crawled and you're good to go!

Hey Ines boulila, I did some troubleshooting, you can go ahead and try to connect your website to your Grow account again. Let us know if you still run into issues!

Hey Betul Thena Yildiz, your analytics are currently being backfilled with GA4 data, so you should see your analytics in about a day or so:I also didn't see any Time Zone Errors, so it looks like y...

Hey Frode Remmen, I had the script recrawl your site and I'm now seeing sidebar ads on your posts. If you made other site updates, it's likely those updates are why your sidebar ads weren't showing...

Hey Laura Mansfield, since your site is using the Showit theme, you'll need to follow the steps in this article from Showit to try and set up sidebar ads since the Showit sidebar isn't natively com...