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Malicious Redirects via Mediavine Ad Stack

Comments

3 comments

  • Support
    • Journey Support Team

    Hey Chris,

    Thanks so much for reaching out. The behavior you're experiencing is unfortunate, and I'm sorry for the poor experience. While ads do load into safe frames (as outlined in one of the examples you sent along), bad actors will find ways to circumvent this failsafe, resulting in a redirect like what you're experiencing. This behavior doesn't stem explicitly from our script, but is likely coming through from one of our ad partners. 

    We count on our ad distributors to have due diligence when checking for ads to ensure that this behavior does not happen, but from time to time, ads like this can slip through. The majority of readers getting ads served to them will not see this happen, though.

    I'd be happy to connect with our ad operations team and file a report - if you happen to have a screenshot of the exact redirect you're seeing, as well as a link to the page in question, I would be happy to pass this along. We'd be happy to keep your post from displaying publicily as well, if you would like.

    Thanks!

     

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  • Chris DelliSanti

    Thank you. I would like to be connected with the ad operations team to file a report and I would like this post to be public as a resource for others.

    0
  • Support
    • Journey Support Team

    Hi Chris,

    Our ad operations team is working with one of our partners to address the pop-ups you're seeing. For security reasons, we cannot comment on the status of these reports, but I would be happy to pass along any of the following information if you're able.

    • Platform: iOS, Android, Windows, Mac OS, etc.
    • Device: iPhone, Android phone, Tablet, Desktop, etc.
    • Browser: Safari, Chrome, Firefox, Internet Explorer, etc.
    • Geolocation: The location of the viewer affected by the redirect.
    • The specific webpage URL is also useful.

       
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Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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