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6 comments

  • Support
    • Journey Support Team

    Hey khajamoinuddin - the behavior you're seeing here is tied to a Grow data discrepancy we're currently working on resolving. Earnings are stable because earnings are generated by impressions, which are calculated by the Journey script.

    We'll have more to share on the thread I linked as soon as we have an update

    1
  • khajamoinuddin

    Thanks for the swift response. Hope the issue will be resolved at the earliest.

    1
  • Anthony Ihezue

    Support, I'm experiencing the same issue on my site. This has been for about a week now.

    1
  • Vincenzo Santacroce

    Same problem here, I'm experiencing the same issue on my site. 

    1
  • Lynn Walls

    I am having the same issue on my site. Is there any update on when it should be resolved? 

    0
  • Mariam Guerrero

    I have been experiencing the same issue for about 10 days now - my sessions are very low and keep decreasing and they dont match my GA (like a huge difference)

    hope this gets resolved soon

    0

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Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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