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9/15 & 9/16 sessions in dashboard a fraction of google analytics sessions

Kristin Trapp

Normally my sessions in the dashboard are extremely close to being the same as my google analytics sessions. However, for the last 2 days (9/15 and 9/16) the sessions in journey are way lower than what google analytics reports, which is throwing off rpm stats.

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  • Support
    • Journey Support Team

    Hi Kristin Trapp - we have information on the discrepancy you're seeing here. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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