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Stats in Journey Dashboard are wrong

Marius

The last 3-4 days I see the session count steadily declining for a couple of my sites, yet in GA4 they are up. This makes no sense at all as they previously at least have trended the same way, even if they aren't always exactly the same.

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  • Support
    • Journey Support Team

    Hi Marius - we have more information on the discrepancy you're seeing here. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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