Skip to main content

Sticky footer ads cannot be closed?

Comments

3 comments

  • Support
    • Journey Support Team

    Hey Tania Cardenas - the adhesion ad is unable to be closed out of. If you're able to add global CSS, you could try adding a bit of padding to the bottom of the <body> to account for the additional space this ad unit uses, so you could still access those buttons. 

    0
  • Tania Cardenas

    Is there a way to turn the ad unit off for the backend / admin pages of Wordpress?

    0
  • Support
    • Journey Support Team

    Tania Cardenas there isn't a way to turn off ads when in the backend, so using an ad blocking extension when working on your site is one potential solution if you need to remove ads from the page while you're working. 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk