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Sold Website

Zahid Kashif

Hello,

I have sold one my website and remove from my dashboard now the new owner have applied again for journey but its almost 2 weeks and still no response, site is getting almost 150k sessions and 80% from tier 1 countries .. can you help speed up the approval process… Thanks

Site Url:  riddlesacademy.com

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Comments

17 comments

Date Votes
  • Support
    • Journey Support Team

    Hey Zahid Kashif - I've removed that site from your dashboard. 

    -1
  • Zahid Kashif

    Thank u for removing the site from dashboard But its 2 weeks the new owner applied for journey again but still the approval process in pending 

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  • Zahid Kashif
    Edited

    And There were 2 pending payments for that site But Now I dont see Those Upcoming payments for that site on my dashboard ?? where can i track those payments ??

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  • Zahid Kashif

    why you remove it from my dashboard it was already unlink from dashboard and was non functional and atleast i was seeing my upcomming paymnets now i cant see those payments and there were march payment which also need to add in upcomming payment.. can you explain that

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  • Support
    • Journey Support Team
    Edited

    Hey Zahid Kashif - You originally asked me to remove the site you had sold from your dashboard; which is what we did. Even without the dashboard, those payments would not be lost and any money made while the account was under your ownership would still go out as regularly scheduled provided thresholds are met. 

    I can't speak to the application status for the new owner. Approval for new owners is not guaranteed and in most cases we still require 30 days of data before determining eligibility.

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  • Zahid Kashif

    I did not transfer the ownership of my dashboard; I just sold the site due to my pending payments. I have not sold the dashboard. Now, since the site was removed from the dashboard, I can no longer see my upcoming payments for the site I sold, which is riddlesacademy.com. Could you please clarify my payments will released to me as scheduled? This is my only concern.

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  • Support
    • Journey Support Team

    Zahid Kashif - Correct. The new owner would have their own dashboard which they have already created. Your dashboard was not associated with theirs. The original dashboard was deleted as per your request. 

    Your earnings were above the threshold before the site sale, so that payment will go out as regularly scheduled. 

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  • Zahid Kashif
    Edited

    Ok Thanks for the clarification.

    I am facing a difficult situation. I sold the site, which was earning very well and had 140k traffic, with 80% of it coming from tier 1 countries. However, the application is still pending for approval after 2 weeks when the new owner applied. Now, they are not releasing my funds until the site is approved again by Mediavine Journey.

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  • Zahid Kashif

    Now i am Thinking i should have transfer the dashboard to buyer..

    And one more thing, if I transferred the dashboard for that site, would the pending payments from that dashboard still remain with me even after transferring the ownership of the sold site?

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  • Zahid Kashif

    Site Got 140k sessions , adsense approved , 80% traffic from tier 1 countries , and it was on mediavine journey before sale for 6 months and still i am waiting for approval for over 2 weeks now  so that buyer release my funds.

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  • Support
    • Journey Support Team

    @Zahid Kashif - The new owner shouldn’t have access to the funds associated with your dashboard from before the sale unless you switched the payment profile to their account.


    Approvals are not guaranteed; every site will be evaluated independently. Sales cannot be contingent on approval by Journey. You also would not be allowed to transfer the dashboard over. 

    Do not share your login information and you would not be able to transfer ownership, they have to create a new/separate account for security concerns. There can only be one owner listed in the Grow Publisher Portal as owner level accounts have access to sensitive information such as tax and payment details. If you transfer ownership, this gives the new owner the ability to change all of your payment account information which may be connected to other sites you own.

    Any exchange of funds in relation to the sale of the site would be between you and the new owner and would not be something we can facilitate. 
     

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  • Zahid Kashif

    So, can we not transfer the ownership of the Mediavine Journey dashboard for a sold site, or should we not transfer it? I don’t understand.

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  • Support
    • Journey Support Team

    You cannot transfer ownership of your Journey dashboard during a site sale. Please review the Site Sale help article here for further assistance. 

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  • Zahid Kashif

    OK Thanks..

    And There is Nothing You can do To Speed up the approval process for the site that i sold and reaply for mediavine journey ?

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  • Zahid Kashif

    One more thing, will I receive the remaining payments for the sold site all at once, or will they be released month by month?

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  • Support
    • Journey Support Team

    I would not be able to speed up the approval or review process. Also they would be released on the regular month to month schedule. 

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  • Zahid Kashif

    Ok Thanks

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