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“Backfilling your GA4 data” taking weeks

Completed
John Kenny Adeya

Hi team,

My dashboard still shows that GA4 data is backfilling for 24 hours, but it hasn’t updated at all, even after  7 days. Could you please investigate this issue and let me know the next steps?

Thanks in advance!

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Comments

6 comments

Date Votes
  • Support
    • Journey Support Team

    Hey John Kenny Adeya - thanks for writing in! I'm having our Engineers take a look. As soon as we know more, we'll be in touch. 

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  • John Kenny Adeya

    Thank you for your assistance. I will be grateful for a solution!

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  • Support
    • Journey Support Team

    Hi John Kenny Adeya - we've implemented a fix from our end that should resolve this notice over the next few days. Thanks for flagging this for us! 

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  • John Kenny Adeya

    Many thanks!

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  • John Kenny Adeya

    Hi the error has cleared, but I can't find my statistics anywhere. I expected Grow to create a page that shows my site usage statistics similar to Google Analytics.

    Does it only count earnings? That would mean I have to wait for evaluation at the end of this month…..

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  • Support
    • Journey Support Team

    John Kenny Adeya if your site is accepted into Journey, you'll get access to an Analytics tab that tracks your traffic and revenue. You'll be notified if your site has been accepted into Journey, but for now you'll want to continue tracking your traffic in your Google Analytics Dashboard.

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