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3 comments

  • Support
    • Journey Support Team

    Hey Rommel Reyes - Thanks for reaching out! After switching to Google Analytics, you will no longer be able to access Grow Analytics, as Google Analytics effectively replaces the reporting data that Grow Analytics was previously providing. 

    0
  • Zahid Kashif

    Hey Ryan I found That suddenly My GA real time is crashing for one of my site after i connect with Journey and change the Time zone 

    0
  • Support
    • Journey Support Team

    Hi Zahid Kashif ! Analytics troubleshooting is out of our scope, but here's an article that can help you troubleshoot your GA4 connection and I'll leave this thread open for the community to chime in as well.

    Thanks!

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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