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3 comments

Date Votes
  • Support
    • Journey Support Team

    Hey Hassan Yameen - There's not a way to manually place ads at this time, but the Journey script is optimized for ad performance and user experience while ensuring all ad placements follow the recommended policy.

    This is great feedback though! 

    0
  • Hassan Yameen

    Hello Mary

    Hope you are doing well. I just wanted to place ads on my sidebar on WordPress so how can I do it as auto script is not detecting that placeholder.

    Thanks

    0
  • Support
    • Journey Support Team

    Hi Hassan Yameen - it looks like you're currently running a sticky-sidebar, which is why you're currently not seeing sidebar ads on your site. Disabling this should allow Journey the opportunity to place a sticky-sidebar ad on your site. 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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