Did not get my payment

September 06, 2024 00:37

Hi I’m wondering why I did not get my payment in my bank? I got a message saying u sent it but it never arrived in my bank. Please let me know. Thx.

Comments

3 comments

Support

Journey Support Team

September 06, 2024 14:40
Hey Debbye Jean. I just checked and I'm seeing confirmation that your payment was sent yesterday. On occasion, it can take a few days for it to show up in your bank statement. You might want to reach out to your bank to see if the funds are pending.
If not, you can reach out to payments@mediavine.com and we can investigate further.

Just a heads up - Payments@mediavine.com is only for payment-related questions. Any other questions should still be directed to the community.
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saeed ahmadi

June 06, 2025 18:31
Hi, I have the same exact problem! I got my payment from the previous month on time, but this time its already 3 days late! How can I get help please??
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Support

Journey Support Team

June 10, 2025 15:42
Hi saeed ahmadi - if you haven't yet, please write in to payments@journeymv.com so they can take a closer look
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