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1 Ad showing on Website due to absolute positioned elements

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6 comments

  • Official comment
    Support
    • Journey Support Team

    Hi Raheel Almas ! It looks like all of the elements in your content are absolute positioned with CSS on the site you're referring to, which means the ad script wouldn't be able to know where to place the ads between elements and the ads would overlap with the elements as well as stack on top of one another. 

    You would need to change this CSS in order for content ads to work, which you could likely achieve by changing themes as this is an abnormal styling format. Otherwise, you would likely need to consult with a developer so they could adjust the styles. 

    As for the homepage though, Journey will only place content ads on posts so it's normal to not see ads on the homepage. You can refer to this thread for more information on this topic.

    Thanks!

  • Raheel Almas

    Thank you for the update. Now i have changed Css class on the post pages. Can you please check now. Is it okay?

    0
  • Support
    • Journey Support Team

    Hi Raheel Almas ! I still see all of the post-items as position: absolute on your posts, so this issue would still present itself. 

    0
  • Raheel Almas

    Hi Rachel Johnson ! Sorry the late reply. We were working on this code. Now we have removed the position: absolute; from the codes. Please check the attachment. Now journey ads will serve?

     

    0
  • Support
    • Journey Support Team

    Hey Raheel Almas - thanks for following up! It looks like that did the trick - I'm seeing ads displayed in between these items on your site. 

    0
  • Raheel Almas

    Hey Ryan - Thank you for your support.

    0

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Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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