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Earnings

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3 comments

  • Support
    • Journey Support Team

    Hi Mariam,
    The earnings listed in the dashboard is what will be paid out to you, the publisher!

    0
  • cruiselowdown

    As of yesterday my dashboard showed around $147 dollars earnings - today that figure has dropped to $134 for last 30/90 days (I loaded gore on 2 December). My earnings yesterday were $6.54 so I fully expected to see my total earnings touch $150 today.  Can you see what has happened.

    0
  • Support
    • Journey Support Team

    Hey cruiselowdown 

    Could you email payments@mediavine.com so we can see what’s going on? 

    In your email, please send over the following:
    - domain/URL
    - email associated with the account
    - amount expected to be paid 

    Just a heads up - Our Payments team is currently out of office for the holiday but they will be back at their desks on January 2nd. 

    0

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Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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