Skip to main content

No ads in sidebar

Pinned Completed
Jane Allan

Hi. Ads aren't showing in my sidebar. It was a sticky sidebar, so I removed the code so that it's no longer sticky, but that hasn't helped. 

Also, in the process of trying to get sidebar ads to work, I clicked the add script button again (after ads were already running for a few days). Will doing it twice cause issues?

Thanks.

1

Comments

128 comments

Date Votes
  • De Wet Moolman

    Hi Rachel,
    Day 3 on Journey for me, and I'm still not seeing sidebar ads.
    Ryan instructed me to disable the sticky setting, which I did, but still no ads.
    Can you please check?

    Cheers

    0
  • John
    • Journey Support Team

    Hi De Wet Moolman ! It can take time for the script to automate ad placements after changes to the site, but I just checked and it looks like sidebar ads are displaying well now. Thanks!!

    1
  • Han Jade Chan

    Hi Rachel Johnson Support Please can you also take a look at my website too and help me activate the side bar ads? Ads aren't showing in my sidebar yet either. My website is namastetonihao.com

    All my blog posts have a side bar, the ad is suppose to come at the bottom of my side bar but nothing is showing yet.  

    Example post: https://namastetonihao.com/best-hotels-north-shore-oahu/


    I added the below HTML widget codes to my wordpress widget design in case you need these codes to target and make the side bar ads live. 

    <!-- First MediaVine Ad target -->

    <div id="sidebar_atf_target"></div>

    <!-- Bottom MediaVine Ad target -->

    <div id="sidebar_btf_target"></div>

     

    0
  • Support
    • Journey Support Team

    Han Jade Chan The sidebar ad was already targeted (see the screenshot below) and we responded to you in your initial post here. Please refer to that post for additional information. Thank you!

    0
  • Matt

    Hi - I'm not seeing sidebar ads either: https://jazzviews.net/florian-weber-imaginary-cycle/

    Thanks!

    0
  • Support
    • Journey Support Team

    Hi Matt ! There's not a sidebar ad loading because the sidebar sticks as the user scrolls. This will overlap and conflict with the sidebar ad. If you disable the sticky functionality of the sidebar, we can have the script re-crawl your site.

    Thanks!

    0
  • Matt

    Thanks Support , that's removed now if you can re-crawl Jazzviews.net!

    Matt 

    0
  • Support
    • Journey Support Team

    Hey Matt, your site's been re-crawled and your sidebar ads are looking good!

    0
  • kernzhang

    I disabled the sticky functionality of the sidebar, please re-crawl colorfulfor.com!

    0
  • Support
    • Journey Support Team

    kernzhang You're all set!

    0
  • Stephanie Marie Ornella Ferry

    Hi. It's been over 24 hours since I disabled my sticky sidebar but I'm still not seeing any ad in the sidebar. Can you please help? Thanks. Stephanie

    0
  • Support
    • Journey Support Team

    Hey Stephanie Marie Ornella Ferry, the script has re-crawled your site and you're all set now!

    0
  • Luis Reginaldo Medilo

    Hi, can you please check why I don't have sidebar ads? 

    https://techpilipinas.com/gcash-reference-number/

    Thank you so much.

     

    0
  • John
    • Journey Support Team

    Hi Luis Reginaldo Medilo! It looks like the script found sticky styling on the sidebar when it crawled the site, so the sidebar ad wasn't placed. We're not seeing the sticky styling on the sidebar now, so I had the script re-crawl the site: you should be seeing the sidebar ad now. Thanks!

    0
  • Momchil

    Hello, I've just been accepted with my second site. Could you please check if I'm properly running sidebar ads because I can't make the houseads test work for some reason? 

    Thank you. 

    0
  • Support
    • Journey Support Team

    Momchil the sidebar ad is running on your second site and I don't see any conflicts, so you should be all set.

    0
  • Sahim Haneef

    Hi Support 
    I Can't see sidebar stick ads on my website can you help me with this issue?

    0
  • Support
    • Journey Support Team

    Sahim Haneef It looks like your posts use a full-width template, so we wouldn't be able to get sidebar ads on the site unless you add a sidebar to posts. Thanks!

    0
  • Support
    • Journey Support Team

    Sahim Haneef sidebar ad has been targeted!

    0
  • Sahim Haneef

    Support Yes now the ads are live in the sidebar. Thank you so much for your help.

    0
  • Adam
    Edited

    Hi, sidebar ads aren't showing up on my Food site. 

    The div id I set up for my page's sidebar ads area should be: #id_alg-bp-sidebar

    Also, please recrawl ads for the In-content/Inside the article ads of the Food blog as they are not showing up correctly like my other two sites.

    Thanks

    0
  • Marina Šestan

    Hi, I also don't see ads in my sidebar or in content. Just recipe card. 

     

    Can you please check? Thank you!

    0
  • Support
    • Journey Support Team

    Adam You should be seeing ads now! Your sidebar ad isn't sticking though because the sidebar element has the CSS rule height: 100% on it. This will force the sidebar ad to load at the bottom of the sidebar. If you remove this CSS rule, that should allow the sidebar ad to stick. If you need assistance with this, we recommend reaching out to the Journey community or a developer.

    Marina Šestan ads are loading on your site now as well.

    Thanks!

    0
  • Adam

    Hi again, Support 

    I saw the sidebar ads, and adjust the CSS rule height that you mentioned, but it's not on the div id area that I want it to be placed.

    I want it on the div id of: #id_alg-bp-sidebar

    Thanks

    0
  • John
    • Journey Support Team

    Hi Adam. I'm not seeing the CSS adjusted on the site just yet - it looks like the sidebar is still reserving height. Additionally, our script will crawl the html and find the correct spot to place the sidebar ad. The sidebar ad should display only once and be the last item in the sidebar. I'm not actually seeing the ID that you referenced at all on the food site, but the ad is targeted correctly. You'll just want to update the CSS to remove the height style from the sidebar, and you should be all set there.

    I also just checked on the other two sites and saw that the ID you referenced was being duplicated multiple times on posts so that the sidebar ad was being placed multiple times stacked. This is not how the ad is intended to display and could cause issues with advertisers bidding on the slot. I've had our script recrawl the other two sites, and the sidebar ad is now targeted correctly. You'll just want to update the CSS on those sites as well to remove the height so that it displays properly.

    0
  • Adam
    Edited

    Hi John. Can I have multiple sidebar ads placement for the three sites of mine? Right now, it only shows one sidebar ads. If valid, these are the IDs to put:

    • #id_alg-sidebar-1
    • #id_alg-sidebar-2
    • #id_alg-sidebar-3
    • #id_alg-sidebar-4
    • #id_alg-sidebar-5
    • #id_alg-sidebar-6 (It's a sidebar on Related posts section)

    Please tell me if you're still seeing the CSS and what exactly are them (CSS class, rules, etc.)

    OR 

    If you can disable sticky for your sidebar ads on your end, that would be great as I think my implementation of sticky makes more sense for my sites.

    0
  • Support
    • Journey Support Team

    Adam Only one sticky sidebar ad can serve per post. There's no benefit to having the multiple ads in this way since the sidebar ad will refresh on its own. Also, adding multiple sidebar ads/ad targeting on your end to one post can lead to ad policy violations, so you'll need to remove any targeting added on your end as soon as possible if you haven't already. We also can't disable the sticky functionality of the sidebar ad.

    I'm no longer seeing the CSS rule that was impacting the sidebar ad, so you should be good to go there. 

    It's worth noting that we're targeting the following element on your sites currently to place the sticky sidebar ad: .alg-blog--div--absolute--sidebar

    We recommend not making changes to this class or the structure of the sidebar, because otherwise the sidebar ad could stop loading or cause display issues.

    Thanks!

    0
  • Adam

    Support Ok noted.

    One more thing, on Food blog, the sticky sidebar ad goes beyond my related posts section (for /recipe-ideas and /article url path blog posts), not like my other two sites which is perfectly sticky to the end of articles and not goes beyond related posts section.

    Thanks

    0
  • Support
    • Journey Support Team

    Adam this should be resolved!

    0
  • Matt

    Rachel Johnson Hi Rachel! I removed sticky coding from my sidebar so they should be ready for ad placement. Can you confirm this is resolved and ads can be shown? Thanks in advance!

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk