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- Journey Support Team
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Recent activity by Support-
Thanks Kathie! We're looking into it on our end as to why the privacy policy isn't getting added by our script, but I can also confirm that ads are working and you should have access to your dashb...
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HI everyone, we're looking into this on our end. We'll be sure to follow up once we get more information.
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Are you referring to the onboarding flow where you were getting started with Journey or are you referring to the Journey Settings section of your dashboard? Here's what we're seeing on our end:Are...
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Peter Hoang have you tried following these steps yet?https://journeymv.zendesk.com/hc/en-us/community/posts/24888079035419/comments/24932919059611
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Heidi Bruaw thanks for following up! I spoke with the team and it sounds like the underlying problem was there is still an AdSense script loading on your site, likely coming from the Google Site K...
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Hi Kathie! It looks like you have the privacy policy link saved as /privacy-policy instead of /about/privacy-policy, so I'd recommend going into your Journey settings and updating the url and see ...
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Heidi Bruaw we've had a chance to review your site and we can confirm that the script has been added to your site as well. It's possible there's a firewall or security service that's preventing ou...
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Jason Hitchcock I just wanted to follow up and let you know that an option to disable ads on specific pages is available. All you would need to do is paste this HTML into the body of the page you ...
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Hi Jason, while there aren't any current options for adjusting frequency, we will have an option shortly to remove ads from individual pages. Once that's available, I'll be sure to follow up in th...
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Hi Ashley, we've just had a look at your site and ads are loading great for us on desktop on mobile on your homepage and posts like https://confessionsofagroceryaddict.com/tomato-roasted-red-pepper...