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If anyone experiences this issue in the future, here's a quick troubleshooting guide:1. If you have issues with the blank page loading, first make sure you're on the most recent version of Grow for...

Sorry that didn't work! So that we can get a better idea of what might be happening, could you try doing this in a different browser as well? Then if that doesn't work, could you send us over a Loo...

Just as a follow up on the video player - the engineers confirmed that the behavior you were seeing is just due to a bad ad creative. Getting served a bad ad creative is perfectly normal though, so...

Hi Marsha,Could you confirm you're on the most recent version of Grow for WordPress? If you see a prompt to update the plugin in your plugin list, go ahead and update, clear out any caching plugins...

Glad you're seeing the video player now! We'll have an option to disable ads on specific pages soon. You can follow this thread for updates on when that feature will be released and how to implemen...

Hi Alexandra,Thanks for writing in! I took a look, and I'm seeing the video player work great on desktop and mobile. It does load more consistently for me on mobile, which is to be expected since t...

Hi Alea! Thanks for writing in. Could you try following the instructions from this thread and letting us know if it does the trick?I'll also provide the instructions here for convenience:Could you ...

olatunde iyanda If you try clicking “Log In”, are you able to log in? If not, you can always access your dashboard by logging in at this URL: https://publishers.grow.me/login.We'll also work on rem...

Hi Flor Vallejo ! Right now, Grow and Grow analytics only supports an exact domain match by default. That said, I had our engineers add the subdomain on our backend, so moving forward you should se...

Hi Katusabe ! The Journey script will only place ads on posts and we don't have an option for manual or custom placement at this point in time. We appreciate the feedback though and will pass it al...