John

Hi Chloe,Thanks so much for getting back to us. I just checked on the site, and it looks like the header carousel just needed a selector chosen in the settings so that the Grow script knew where to...

Hi Rezel. Thanks so much for getting back to us. Journey is intended to be primarily a self service product, but we're definitely here to help as we get things up and running. We'll absolutely get ...

Hi Sharon! Thanks so much for reaching out. I just took a look at the site and saw the Viator widget working just fine on the /agua-azul-waterfalls-mexico post. I checked on Chrome on desktop, on t...

Hi Chloe! Thanks so much for reaching out. I just took a look at the site and am seeing ads display on my end. It's normal that you would see less actual ads than a reader to your site since you're...

Hi Bridget! Thanks so much for letting us know how you were able to get things working here. We're going to take a look on our end to see if there are any adjustments to make. We're seeing the ads....

Hi Rezel! Thanks for getting back to us. I just had a look at the site and tried running your ad script locally on my end. I didn't see any issues with images or functionality with the site with th...

Hi Teri! I just checked on the site, and it looks like you're past the email verification step in your Grow Publisher Portal and just need to get the script added to the site and can proceed from t...

Hi Bridget! There shouldn't be any actual errors in the ads.txt file - I just check on it. So you can use our guide to grab the ads.txt text (potentially again) and add it via Blogger to see if tha...

Hi Rezel! I just took a look at the site, and I'm seeing the ad script. It looks, though, like it's being optimized by Perfmatters, and this is keeping ads from showing up. What you can do is go in...

Hi Stephanie! Thanks so much for reaching out. We just triggered the email to be sent again. So if you could double check in your Grow Publisher Portal that we have the correct email address and th...