Support
- Journey Support Team
- Total activity 173
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Recent activity by Support-
repixify - after a recrawl I'm now seeing ads in your content area, but it looks like your posts have a full-width content area and don't have a sidebar container, so sidebar ads can't be targeted....
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Hey Robert Marshall - Your in-content ads have been targeted and are good to go on your article pages. Instead of there being a list of selectors that are needed for content ad placements, the imp...
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Hey olatunde iyanda –Thanks for bringing this to our attention! This has been escalated to our engineers and I will update this thread once I have confirmation this issue has been resolved.
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Milton Campbell - Your site has been recrawled and your in-content ads are good to go. Since your sidebar has sticky functionality, the script didn't place a sidebar ad on your new theme. Let us kn...
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steven your site has been recrawled and I'm now seeing in-content ads!
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Hey Olalusi Enoch - If you're not seeing the Spotlight Subscribe form or the Recommended Content form, it's likely because you don't have the correct content selector set. You'll want to double che...
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Hey Shama Shafiq - When I visit your site I'm seeing the sidebar ads load without issue. If you're still having issues seeing your sidebar ad when you visit your site in an incognito window, you c...
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Vandana Vishwakarma - I looked over your site, but on my end I'm not seeing a sidebar on the pages I checked. Would you mind double checking to make sure your caches have been fully cleared, and th...
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Hey Shaun Marrs - Recrawling the site is a process that we have to initiate on our end. If you don't mind sharing the posts you're referring to, we'll be happy to take a look and get them recrawled...
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boatsgeek - your site has been recrawled and you're all set!