Onboarding & Setup

If you're having trouble with setting up ads for the first time or onboarding with Journey, and our help articles didn't get you where you need to go, you can post here so the community can help with what they have found works for them! Please include a link to your site, or post you're looking at so other's can see what you're seeing!

Cannot Enable Ads Script Completed
Alea Chappell April 23, 2024 01:34

1 vote 29 comments
Video Ad Not Loading Completed
Alexandra Evink April 22, 2024 22:25

0 votes 8 comments
Add Density/Display Adjustments
Jason Hitchcock April 29, 2024 15:07 Edited

0 votes 12 comments
Journey Ads Not Working On Mobile Answered
Ashley Schuering April 20, 2024 18:06

0 votes 1 comment
No Ads Displaying After Troubleshooting Plugin Conflicts, etc. Answered
Julie Boston April 17, 2024 16:49 Edited

0 votes 7 comments
Error Message: “Sorry, you are not allowed to access this page” Featured Completed
Debra Cummings April 16, 2024 16:18

0 votes 35 comments
Struggling To Set Up Ads.txt on SquareSpace Answered
Jessie Bernhardt April 16, 2024 01:01

0 votes 4 comments
Controlling Ad Density Answered
Ashlea April 15, 2024 17:52

1 vote 20 comments

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