Skip to main content

Ads script and Privacy Policy Not Found

Ian Younker

Hi Journey Support team,

I am running into the same issues described in other posts and I cannot seem to resolve the issue. I am still receiving the following issues on the analytics page of usamotorcycling.com:

“Ads script not found”
“Privacy policy not found”

Below is a list of all the actions I have taken which have not successfully resolved the issue. Please advise.

1) Inserted the ads script using the provided Wordpress tool

2) Verified the policy page properly exists on the website, linked properly on the website, and policy page URL on Journey contains the final backslash

3) Verified the ads script contain scriptwrapper is properly occurring only once in the <head> section of my website

4) Cleared all on site/page cache, cleared cache through my CDN (Cloudflare) and had server side cached cleared through the host.

0

Comments

1 comment

Date Votes

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk