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Missing In-content and Sidebar Ads

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  • Support
    • Journey Support Team

    Hi Cade Allen 

    I took a look at your site and I'm currently seeing your sidebar and in-content ads running. Journey is built in a way that works best on websites that have post content in which it can insert ads. It looks like your site has the main pages built in a way where content is nested into inner blocks. This is intentional as to provide a way for publishers to prevent ads from loading in certain locations. For more information about this you can check out this help document.

    Additionally, Journey is not compatible with content hints or custom placements of ads - this remains a benefits of advancing to Mediavine Official. 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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