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Ads Stopped Showing Up

Amanda Harrison
Edited

I have been running Journey/Grow ads on my blog for the past 2 years and haven't had any issues. 

5 days ago, ads randomly stopped showing on my site and my earnings dropped to 0, despite pageviews reporting accurately and Grow features working correctly.

I didn't make any updates, change themes, etc. 

I checked to make sure that the ad density settings were the same as before and that the ad script is accurate.

I deactivated plugins one by one to see if any of them are interfering and it didn't make a difference. 

I cleared every cache I could find and it didn't make a difference.

I'm out of ideas to fix it. Could someone please help?

The url to my blog:  https://findingmandee.com/

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Comments

1 comment

Date Votes
  • Support
    • Journey Support Team

    Hi Amanda Harrison , I just took a look at your site and it looks like ads are running as intended. Are you still seeing this issue occur?

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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