Full page video taking over my page

March 10, 2026 16:30

I have a video that is taking over my entire page and that is not going to work. I would hate to have to leave journey but this is a big no for me. I would not appreciate this as a user experience and so I'm sure that others won't. And if you're on the page awhile you have to KEEP clicking out of it.

Comments

1 comment

Support

Journey Support Team

March 10, 2026 20:26
Hi Angie Kunze This particular ad does not look like it's coming from the Journey script. I noticed that you're using Stay22 as well as Journey. It's possible that this may be coming from that service.
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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