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Reporting is Incomplete

The Hive Master

Hi, RPM, traffic, and session data are not appearing. Here it is showing the rpm of 5.6 from 5 - 6, but earnings mismatch this when I compare with the traffic. I can't see the RPM by selecting date 6. Can the Journey team check for any conflicts? 

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Comments

2 comments

Date Votes
  • Support
    • Journey Support Team

    Hi The Hive Master , 

    I took a look at your Mediavine dashboard and I'm seeing data coming in for the last several days. Where are you seeing this being shown?

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  • The Hive Master
    Edited

     

    Hi Support Team, 
     

    Well, it did not get corrected until the end of the next day. This happened twice to me, and I read a thread where the team suspected some script conflict. That's why I submitted this question. Things are working fine, so thanks for looking from your end. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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