Skip to main content

Comments

2 comments

  • Support
    • Journey Support Team

    Hi Niharika

    What website is this referring to? Did you purchase the website or did you develop it yourself?

    0
  • Niharika

    Hi, I was able to sort it out :) 

    I created it myself on WP (thepinkvelvetblog.com). It was running into an error due to previous Grow account I had that no longer exists. The team resolved it with some backend changes :) 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk