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Ads Not Showing on my site past 4 days

Comments

7 comments

  • Support
    • Journey Support Team

    Hi Anas Khan 

    I took a look at your site and it looks like ads are displaying as intended. Is there a particular post or page that you're not seeing ads on, which used to have ads?

    -1
  • Anas Khan

    Thank you for checking my site.

    You mentioned that ads are displaying as intended on your side. However, on my side I am not seeing ads anywhere on the website. I have checked multiple pages and posts but ads are not appearing for me.

    Could you please share a screenshot from your side showing the ads on my site? This will help me understand if the ads are actually being served correctly.

    If needed, I can also provide specific post URLs where I am not seeing any ads.

    Looking forward to your help in resolving this issue.

    Best regards.

    0
  • Support
    • Journey Support Team

    Hi Anas Khan , Here's an example of ads running on your site
     

     

    If you could send over examples where you're not seeing ads, we can take a look to see what the issue is.

    0
  • Anas Khan

    Support thanks but The ads are now appearing properly on my website, however I have noticed that the Ads by Google ads are no longer showing. Previously, ads with the three-dot icon (Ads by Google) used to appear regularly on my site, but currently they are not displaying at all. Could you please check and let me know why these ads are no longer being served? Everything else on my site seems to be working correctly, so I would appreciate it if you could review this from your end and help resolve the issue.

    0
  • Support
    • Journey Support Team

    Hi Anas Khan We are not connected to Google AdSense (Ads by Google) and we require exclusivity to run ads through Journey. For more information, you can check out this page.

    0
  • Anas Khan

    Support  Thank you for your response.

    I would like to clarify that this website is approved only with Journey by Mediavine, and I am not running Google AdSense separately on my site.

    Previously, I noticed that the ads displaying through Journey by Mediavine looked like “Ads by Google” ads (with the three-dot icon), which is why I mentioned it. Recently, ads suddenly started appearing again, and I simply wanted to understand if those ads were being served through Journey itself.

    Thank you for your help and clarification.

    0
  • Support
    • Journey Support Team

    Anas Khan  Both Journey and AdSense use a variety of ad partners and some of those partners have different icons or logos. There isn't currently a single type of signifier for which partner we're using for a particular ad, but there may be some overlap between ads served by Google and ads served by Journey.

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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