Resetting the dashboard. How to reapply

sana

March 03, 2026 18:30

I haven't received a response yet.

After linking Google Analytics 4 and ensuring it's set to New York Time (EST),

I can't find the option to submit a new flight request in the dashboard.

Comments

2 comments

Support

Journey Support Team

March 10, 2026 21:41
Hi sana which site is this in reference to?
0
Robert Bessette

March 13, 2026 19:31
Hi, My ads were suspended back in July due to excessive AI images. Since that time I spent many months removing all of my AI images from my site and want to re-apply. When I go to my Grow Dashboard and try to apply again I'm able to connect my GA4 account and add my About page. Then I get a message in the top right of my screen that says: Site has already expressed interest in Journey.
How would I proceed from here? I also tried to appeal but they said I would hear back in 10-15 days and it has been longer than that. Others have said to me that you will have to have Journey remove the site so I can go through the application process again.
FYI, I have roughly 30K pageviews/month. Any help would be appreciated!
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Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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