Event-Driven Ads Not Displaying

Ronny

February 26, 2026 15:13

I'm pretty sure they're not showing on https://lyricstories.com/

I turned them on about three weeks ago and nothing shows up in the Ad Units report.

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1 comment

Support

Journey Support Team

March 10, 2026 20:57
Hi Ronny I took a look at your site and it looks like your Event Driven Ads are not enabled. If you'd like to enable them, this page has more information.
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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