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No ads showing up on my website

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2 comments

  • Support
    • Journey Support Team

    Hi BippyBuddies — it looks like your site doesn't have a valid SSL (HTTPS) certificate, which is required for ads to load on your site. 

    I'm also seeing a ‘termly’ cookie disclosure that looks to be stopping the Journey script from placing ads.  

    Fixing your SSL and disabling this disclosure should allow ads to continue serving. 

    0
  • BippyBuddies

    Thank you very much, it's all working now! I really appreciate your help.

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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