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"A problem repeatedly occurred"

Skylar Sustin

When looking at my website on mobile, the between content ad placements are cutoff and out of view. When I try to scroll past it, my site breaks, flashes a white warning screen, and says "A problem repeatedly occurred on (insert URL).

It occurs on almost any initial pageview when looking at a recipe on my mobile device.

Can someone please take a look at this and fix the ad slots?

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Comments

2 comments

Date Votes
  • Skylar Sustin

    Here is what that white screen looks like 

     

     

     

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  • Support
    • Journey Support Team

    Hey Skylar Sustin — thanks for reaching out! The Error you're seeing in your screenshot is what you see when your browser on iOS devices runs out of memory. There's little we can do from our end to stop this from happening, but if you could provide me with a link to the post in the screenshot you sent along first, I can take a look to see if there's any issues I can identify. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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