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Adhesion Working, But No In-Content , & Leaderboard Ads and other ads Showing

sazan

Hi Mediavine team and community,

My site was recently approved for Mediavine Journey. The Journey script is loading correctly on all pages, and I can see the sticky adhesion ad (bottom anchor) without any issues.

However, in-content ads and other ads are not showing at all on my content-heavy pages.

I’ve already checked and made some adjustments based on common advice:
- Ensured longer text sections (no short paragraphs or heavy card grids)
- Simplified nested layouts and reduced interactive components on content pages
- Blocklists are configured to allow in-content (desktop + mobile) on text pages (templates, question bank, study plan, results explanations)
- No conflicting scripts (removed all old AdSense code)
- Tested in incognito on mobile/desktop, adhesion/leaderboard load fine, but no in-content placeholders or ads

Would someone mind taking a quick look at one of my example content pages and letting me know if there's anything in the structure/layout that could be preventing in-content ads from rendering?

Example page: https://band9pte.com.au/pte-templates.html  
(It's a long text-heavy page with templates and explanations — should be ideal for in-content.)

website: band9pte.com.au

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Comments

6 comments

Date Votes
  • Support
    • Journey Support Team

    Hey sazan — thanks for sending that link along! It looks like Journey wasn't able to identify a unique ‘body class’ on the HTML element that's wrapping the content on your page. 

    I took a quick look at the example you sent along, and I've made a small adjustment — could you let me know if this helps? 

     

     

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  • sazan

    Hi Team,

    Thanks for the adjustment! However, I'm still seeing the same issue 
    after clearing cache and testing in incognito mode.

    CURRENT STATUS:
    ✅ Adhesion ads working though placeholder ad is only showing, yesterday there were real ad shown.
    ❌ In-content, leaderboard, sidebar ads not appearing
    ❌ Adjustments endpoint still returning 500 error

    ERROR (from browser console):
    GET https://scripts.journeymv.com/amazon/v1/adjustments?offering=journey
    Response: 500 (Internal Server Error)

    IMPACT:
    - Journey wrapper script loads successfully
    - window.mediavine remains undefined (due to 500 error)
    - Ad initialization fails at adjustments fetch step
    - Only adhesion ads serve (which use fallback system)

    TEST DETAILS:
    - Tested in Chrome incognito mode
    - Hard refresh + cleared all cache+ cache flush
    - Tested multiple pages (index.html, pte-question-bank.html, pte-templates.html)
    - Error persists across all pages

    TECHNICAL VERIFICATION:
    Journey script tag present on all pages
    No blocklist restrictions on content pages No CSP headers blocking external scripts
    No conflicting ad scripts
    ❌ Adjustments endpoint configuration on backend

    REQUEST:
    Could you please verify that the backend adjustment was deployed 
    successfully? It appears the /adjustments endpoint configuration 
    for my account (offering=journey) is still encountering a server 
    error.

    Script ID: 6598fcee-0677-4227-bdc8-69fcf6687a2a
    Test URL: https://band9pte.com.au/pte-question-bank.html

    Thanks for your help!

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  • sazan

    also see the error below this has been another issue in setting up payment information and signing TOS which also shows error. tried clear cache, incognito nothing works

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  • Support
    • Journey Support Team

    sazan, Journey will not be able to display ads inside of Grid elements, like on this page. The 500 error you're seeing is unrelated and can be ignored. 

    It also looks like you've completed onboarding — could I have you try accessing your dashboard once more in a new incognito browser, and let me know if this helps? 

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  • sazan

    I therre i couldn't find anything about payment again in dashboard, hopefully it has been fixed. but the ads are almost 99.9% are placeholder after 4 days, in 1st day ads were there and i could see Adhesion ads working perfectly and just others ad were not loading now i cannot see any ads just placeholders only. can you please look into it, as its getting frustrating

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  • Support
    • Journey Support Team

    sazan thanks so much for confirming. Seeing ‘placeholder’ ads means that the script is able to serve ads to your readers. I can confirm that I am seeing ads that are not placeholders on my end.

    As the site owner, you spend more time on the site than the average reader, meaning advertisers are less likely to bid on your traffic. This manifests as seeing these ‘placeholder’ ads on your site. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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