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Analytics Discrepancy

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  • Support
    • Journey Support Team

    Hi Allie — Journey doesn't have the means to create a new GA4 property on your Google Account, and the data you're seeing should mostly be a 1-1 match (within reason, as Google will make adjustments to session_start data after it's sent our way), as long as you're looking at the same property in Google Analtyics as is connected to your Dashboard.

    Looking at recent data for your dashboard, it does look like there's been an uptick in the number of sessions — perhaps you were able to figure out what specifically was going on here? 

    Feel free to drop any knowledge you might have learned when troubleshooting, in case anyone else in the community bumps into the same issue. 

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