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Ads not loading

Amélie

Hi,

I've been running ads successfully on my blog for months. I noticed two days ago that my RPM completely plummeted whereas my pageviews remained the same. 
I went on my website today using different devices and browsers and I realized that the ads don't seem to load anymore. All I see is the white blocks with the 3 dots, perpetually charging. 
I haven't changed/touched anything related to Journey so I have no clue where the issue stems from.

Here's my website. 

Any help would be greatly appreciated :) Thanks!

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Comments

1 comment

Date Votes
  • Support
    • Journey Support Team

    Hey Amélie — our engineers are working on a fix for what you're seeing here. As soon as we have an update, we'll be in touch!

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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