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Sidebar ads not showing after putting on "Optimize Sticky Sidebar CLS"

Victor

I’ve noticed my site is currently missing sidebar ads, which were a top revenue driver for me in the past. Could you guide me on how to enable them? I recently toggled the ‘Optimize Sticky Sidebar CLS’ setting in the new dashboard. Is that the correct step, or is there something else I need to do? I couldn't find specific instructions in the help documentation.

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Comments

2 comments

Date Votes
  • Support
    • Journey Support Team

    Victor It looks like your site just needed to be rescraped — let me know if you're still not seeing the sticky sidebar ad!

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  • Victor

    Thank you for the update. I can confirm that the sticky sidebar ad is now appearing correctly on desktop views.

    I have also toggled on "Event-driven ads" and was wondering if you could verify if video ads are fully activated and "warmed up" on your end? I want to ensure I'm maximizing my revenue potential during this high-traffic period.

    Thanks for your help!

    Best, Victor

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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