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[Resolved] API Outage — January 23rd

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2 comments

  • Official comment
    Support
    • Journey Support Team

    Hi folks — we've pushed out a fix for this behavior. You may need to log out and back in for the change to take effect. 

    Feel free to let us know if you're still having issues. 

  • Support
    • Journey Support Team

    Hey Kevin Conway  — Thanks for reaching out! Our Engineers are currently looking into this. As soon as we have an update, we'll reach back out. 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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