Cannot log into my dashboard

Andrew Joseph

January 23, 2026 05:59

Whenever I try to log in..using different browsers or incognito, I get this:
Can anyone help with this issue?

Comments

1 comment

Support

Journey Support Team

January 23, 2026 16:19
Hi Andrew Joseph— Our engineers are currently investigating reports of a generic error when attempting to accept the TOS. As soon as we have an update, we'll be following up here.
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Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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