Can’t Access Grow Publisher Dashboard – 401 Error

Thomas

January 23, 2026 00:40

Hi,

I can’t access my Grow Publisher Dashboard for my site https://dailyketo.recipes.

Every time I try to log in, I either:

get redirected to the reader version of Grow,
or I get this error message:

“No data returned for operation DashboardLayoutQuery – INTERNAL_API_FAILED (401)”

I managed to log in once using a password reset, but it logged me out again and I can’t get back in.

Thank you.

Comments

1 comment

Support

Journey Support Team

January 23, 2026 16:20
Hi Thomas — Our engineers are currently investigating reports of a generic error when attempting to accept the TOS. As soon as we have an update, we'll be following up here.
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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